Refund policy
Refunds and cancellations
This policy explains how refunds are handled for Rentdoor services and rental-related transactions.
Eligibility
Refund eligibility depends on the service selected and the stage of your onboarding or booking. We will always share eligibility clearly before confirming a transaction.
Processing
Approved refunds are processed to the original payment method within the applicable banking timelines.
Need help?
Use the Rentdoor contact form to request assistance with refunds or cancellations.
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